Teruggavebeleid

Unwanted or unsuitable goods You are free to return unwanted goods in new & unused condition for 10 days after delivery. You will be entitled to your choice of an exchange or a full refund (of goods value only) to the original payment card.
The customer must meet the cost of returns postage for unwanted goods. We cannot accept responsibility for goods in returns transit, and so we recommend that you use registered post or an otherwise insured method. 

Exchanges procedure If you are returning goods for an exchange we would normally have to wait for the goods to arrive with us and inspect them before we can send out the replacement. However we recognise that sometimes an exchange must be made quickly and so we can send out a replacement immediately. We must take payment for the replacement but as soon as the return arrives we will give you a refund on that cost

Damaged or defective goods You are free to return defective goods in new & unused condition for 10 days after delivery. You will be entitled to your choice of an exchange or a full refund to the original payment card. We will meet the cost of returns postage for defective goods. We may arrange for a courier pickup of the goods or we can refund your postage expenses (within reasonable limits) upon return delivery.

Incorrect goods despatched Occasionally the wrong item is sent to a customer. You are free to return these goods in new & unused condition for 10 days after delivery. You will be entitled to your choice of an exchange for the correct item or a full refund. If you have been mischarged, we will correct the discrepancy. We will meet the cost of returns postage for incorrect goods. We may arrange for a courier pickup of the incorrect goods or we can refund your postage expenses (within reasonable limits) upon return delivery.

Please Send Goods to:

 

Unit 4 Concorde Park

Concorde Way

Segensworth North

Fareham

PO15 5FG